Thank you for participating in the Town of Okotoks Citizen Satisfaction Survey; we value your input! The survey is now closed. Results will be available on this page in August.
Citizen Satisfaction Survey
Community satisfaction surveys are conducted by the Town every four years. Completing the survey provides the Town with a better understanding of residents’ priorities. This can help Council and Administration determine how to allocate funds for new and existing initiatives, programs, services and capital projects.
Your responses are anonymous and confidential. They provide valuable insight on the community’s thoughts into how the Town can support and develop the kind of community residents want to live, work and play in. Your contribution will also help to affirm Council’s development of the Okotoks Strategic Plan (2022 – 2025).
Results of the survey will be provided to Council and shared with the community in August.
Thank you for your participation; your feedback matters to us.
Thank you for providing your feedback! Results of the 2022 Citizen Satisfaction Survey will be shared publicly in August.
The 2018 Community Household Survey was designed as an online survey. Census enumerators distributed door hangars to more than 10,268 residents starting May 2. Each door hangar had an individual code for each household to log on and complete the survey. The survey was also linked to the online census to make it easier for individuals to complete both at the same time. Additional printed surveys were available at the Municipal Centre and the library for those who preferred to complete a hard copy. Residents could also call to have a printed survey mailed to them with a postage-paid return envelope.
An advertising campaign using print, social media, electronic signs and radio encouraged residents to complete the survey. A total of 4,267 surveys were returned (approximately 40% response rate) – an exceptional response for our tri-annual household survey. A response of 400 or more is industry standard as a good response rate and measure of public opinion for surveys.