Alerts

Utility Accounts & Billing

Wastewater Billing Update

Okotoks is now using a flat rate average to calculate wastewater bills, replacing our previous seasonal average method. This simplifies billing, improves accuracy and follows best practices!

Your wastewater bill is now based on the water you actually use. Since 90% of the water used in homes and businesses returns to the Sheep River, you'll be charged for only 90% of your water usage year-round.

Your utility bill includes water, sewer, storm sewer, garbage, compost and recycling. Utility bills are sent to you bi-monthly on the last business day of every even month. View the Billing & Payment Schedule or our Fees, Rates and Charges Bylaw for more information.

Note: The utility bill is considered received on the date of email, or seven days after the date of mailing. If you have not received your bill within 7 days, please visit your Virtual Town Hall account or call 403.938.8937.

Accounts

Billing information

Moving & Rentals

Frequently Asked Questions

Last Updated: