Alerts

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Report It!

Your online window to service requests

Please fill out this form if you have issues, requests or repairs needed in the Town of Okotoks. Each reported item is sent directly to the responsible department for follow up. You may be asked to provide additional information if necessary.

When completing the form please include a detailed description about your problem and the location if necessary. Your contact information is required in case we need to follow up. Please note that public input in the form of letters, emails, etc. may become a public record, which is published in a Council Agenda Package and posted on the Town of Okotoks website.

  • Any derogatory comments or solicitations for business will not be responded to.

  • If the nature of your service request is urgent (impacts public safety/loss), please contact the Municipal Centre at 403.938.4404 or the appropriate department using the online Telephone Directory.

  • If you have a concern about your safety, the actions of another person, or witnessed a possible crime please contact the RCMP at 9-1-1. For non-emergency 24-Hr complaints, please call 403-938-4202.

  Special Instructions

Please report this to Fish & Wildlife at 1-800-642-3800.

Please note that this form is not submittable for the Service Request Category chosen, please follow the mentioned special instructions above.

  Special Instructions

Please contact Fish & Wildlife at 1-800-642-3800 to report this issue immediately. In case of injury or immediate danger, please call 911.

Please note that this form is not submittable for the Service Request Category chosen, please follow the mentioned special instructions above.

  Special Instructions

Please contact FortisAlberta at 310-WIRE (9473) or 1-855-333-9473 to report an outage or electrical emergency immediately. In case of injury or immediate danger, please call 911.

Please note that this form is not submittable for the Service Request Category chosen, please follow the mentioned special instructions above.

  Special Instructions

FortisAlberta manages maintenance of Town street lights. To report a burnt out or malfunctioning street light, please call FortisAlberta directly at 310-WIRE (9473) or 1-855-333-9473 or fill in an online service request on the FortisAlberta website.

Please note that this form is not submittable for the Service Request Category chosen, please follow the mentioned special instructions above.

  Special Instructions

Please contact Water Services at 403-938-1230  to report this issue immediately. In case of injury or immediate danger, please call 911.

Please note that this form is not submittable for the Service Request Category chosen, please follow the mentioned special instructions above.

  Special Instructions

If you believe this to be a traffic or safety hazard or if you are reporting this outside regular business hours please contact Municipal Enforcement immediately at 403-995-6400.

Please note that this form is not submittable for the Service Request Category chosen, please follow the mentioned special instructions above.

  Special Instructions

The utility box is the grey or green metallic stand-alone structure that is often found in residential areas, and maintains cable, telephone or power service. The company to call about problems can be found on the box itself. It could be one of either:

Fortis  Shaw  Telus

Please note that this form is not submittable for the Service Request Category chosen, please follow the mentioned special instructions above.

  Special Instructions

Please contact Water Services at 403-938-1230 to report this issue immediately.

Please note that this form is not submittable for the Service Request Category chosen, please follow the mentioned special instructions above.

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