Shared e-Scooter Program

New Pricing Packages for 2023

• Community Pricing Program

  The Community Pricing Program will give qualified riders 25% off their ride. This offer will be extended to low-income residents, seniors, and health care workers.

  Download the Bird App to create an account and email access@birdcanada.co to sign up.

  Bird will require the following proof to qualify for the program:

  • Low-income residents: a tax document demonstrating they qualify for EI/are low income
  • Seniors: any proof of age
  • Health Care Workers: proof of badge/employment at a health care institution

  

• 3 Rides for $15

  Are you a regular rider? This pricing package can be used within three days of purchasing, for a maximum of 45 minutes/ride for a total of 225 minutes. 

• Monthly Pass

  Purchase a monthly pass at $7.99/month, providing you with your first three minutes free on all weekly rides.

Things to know about e-Scooters in Okotoks

• What is the age restriction for using a Bird Canada e-Scooter?

  16 years is the minimum age as required by the provincial permit issued to Bird Canada.

• Is a helmet required?

  The Town of Okotoks and Bird Canada recommend all riders wear a helmet when riding an e-Scooter.

• How many people can ride on an e-Scooter?

  Only one rider is permitted per e-Scooter.

• How to rent and where to ride e-Scooters in Okotoks

  How to ride the Bird e-Scooter

  • The open road awaits, download Bird on the App Store or Google Playto start riding today

  Click to see the zone map

  Here is how the zone works:

  • E-Scooters are operational within the zone delineated on the map - this is where users can rent and ride them.
  • Inside this zone, the e-Scooter speed will be set at the 20km/h limit.
  • If an e-Scooter is taken outside of this zone, it will come to a gradual stop and beep at the rider. The user will be unable to end the ride outside of this zone, and will have to take the e-Scooter back inside this operating zone to finish their ride, otherwise they will continue being charged.
  • An e-Scooter that is left outside this zone will not enable a rider to activate it to ride.
  • All e-Scooters should be in this operating areas at all times
• Where can you ride e-Scooters?

  E-Scooters are only permitted on:

  • sidewalks
  • pathways
  • exclusive bicycle lanes
  • lower classification roadways without road markings.
• Where are e-Scooters parked after a ride?

  After a ride, e-Scooters are parked on the portion of a sidewalk that buffers pedestrians from the adjacent roadway and where elements such as trees, streetlights, hydrants, parking meters, or other street furniture are typically located.

  E-Scooters are not to be taken indoors or onto private property by riders.

  Remember....

  • Parked e-Scooters should not block pedestrian travel along sidewalks and pathways, vehicle traffic on roadways, or access to roadways, driveways, or buildings.
  • E-Scooters may be parked in areas where bycicle racks are located, but not in such a way that they interfere with use of the bicycle rack.
• How fast are the Bird Canada e-Scooters?

  As per local rules, Bird Canada e-Scooters are set at a maximum speed of 20 km/hr. Slow down zones (15 km/hr) may be implemented in certain areas of town through geo-fencing technology.

• When are e-Scooters available in Okotoks?

  A typical e-Scooter season runs from April to October, weather permitting. 

• How do I contact Bird Canada?

  Bird Canada maintains a 24-hour customer service phone number and email address to report concerns or complaints and ask questions about the e-Scooters:

  • Phone: 1-866-205-2442
  • Email: hello@bird.co or locally at 311_okotoks@birdcanada.co
  • Twitter: @BirdRideCanada
  • Instagram: @Birdcanada
  • Online Form

2021 e-Scooter Pilot Program