Council approved changes to Town transportation programs on September 28, 2026. As a result of these changes:
To read more about the decision click here
Community Access Rides to Essential Healthcare
Transportation support for eligible residents attending out-of-town medical appointments.
The Okotoks CARE Program helps eligible residents access essential medical appointments outside of Okotoks when the required healthcare service is not available locally.
Transportation is coordinated through the Okotoks Family Resource Centre (OFRC) using volunteer drivers and/or contracted transportation providers.
Okotoks CARE is specifically for out-of-town transportation to medical appointments.
You may be eligible if you:
Okotoks CARE is intended for medically necessary appointments that cannot reasonably be accessed within Okotoks.
Examples include:
CARE does not provide transportation for:
Applicants must meet all applicable program requirements.
Okotoks Residency
Applicants must be residents of Okotoks.
Proof of residency may include:
Medical Appointment
The transportation request must be for an approved, medically necessary appointment located outside of Okotoks that is not reasonably offered locally.
Financial or Disability Eligibility
Applicants must meet the program's income eligibility requirements or qualify based on disability.
| Income Guidelines for program Eligibility | |
| 1 person | $40,000 |
| 2 persons | $55,000 |
| 3 persons | $60,000 |
| 4 persons | $65,000 |
| 5 persons | $70,000 |
| 6 persons | $75,000 |
| 7 persons or more | $80,000 |
Eligibility is determined based on the combined income of all adult members of the household, and the total number of members in the household. Your total income can be found on your Notice of (Tax) Assessment on line 15000. If the combined total income amounts for all adult household members falls within the eligibility thresholds listed above, you may be eligible for Okotoks CARE.
Applicants must submit their most recent Notice of Assessment or other proof of income verification.
Approved applicants will be eligible for the current program year. Participants must notify the program of any changes to household income or circumstances that may affect their eligibility. The program may request additional information or proof of income as needed.
Applicants living with a disability may qualify. A disability is defined as a substantial and/or long term impairment of mental or physical functioning.
Applicants must submit ONE of the following documents:
1. Complete the Application
Complete the online application form for Okotoks CARE.
Please note, If the applicant is under 18 years of age, a parent or legal guardian must sign this application.
Complete your Application Here
2. Gather Your Documents
You need to provide:
3. Submit Your Application
Once submitted, your application will be reviewed. Eligible applicants will receive confirmation of enrollment.
Once you are enrolled in Okotoks CARE, transportation requests can be made for eligible medical appointments outside of Okotoks.
Eligible participants may receive up to 52 round trips per calendar year, with a maximum of two trips per week.
To book a ride, please contact the Okotoks Family Resource Centre at 403-995-2626.
When booking, please be prepared to provide:
We ask that you book your transportation as far in advance as possible. Rides can be booked up to 3 weeks in advance and should be requested at least 1 week before your appointment. Shorter-notice requests are subject to availability, and same-day requests cannot be accommodated. Transportation is dependent on volunteer, vehicle and service availability, so rides are not guaranteed until they have been confirmed.
Requests should be made:
Transportation is based on volunteer, vehicle and service availability. A ride is not guaranteed until it has been confirmed.
There is no cost to the participant. Participants are responsible for any parking fees.