Waste Services

• Cart Placement

  

  • Place carts with wheels touching curb
  • Ensure carts are at least one metre (3 feet) from parked vehicles and fixed objects
  • Leave enough space for you to walk around the carts

  

  • Set the carts at the edge of back lane and allow one meter (3 feet) from any obstruction behind the cart (e.g. fence)
  • Carts must NOT block lanes or roads
  • Carts will NOT be collected from enclosures

  

  • All carts must be placed out for collection no later than 7a.m. on your collection day
  • Lids closed
  • Carts must be returned to your property at the end of day

   

  Learn about Keeping your property safe

• Waste collection videos

  • Keeping your property safe
  • Safety around waste trucks

Common Cart Questions

• How do I prevent my organics freezing to the cart?

  Frozen contents may not empty. Below are some tips to help prevent contents in your green organics cart from freezing:

  • Layer your cart with dry material such as leaves and crumpled newspaper 
  • Bag or wrap wet material or grass clippings in a paper bag, flyers or newspaper 
  • Freeze your food scraps in your freezer before putting it in your green cart
  • Loosen up your green cart by shaking or using the end of a broomstick before your collection
  • Shelter your green cart against your home, in a shed or garage until set out at the curb for collection
• Why can't I bag recyclables?

  The material needs to be loose to be sorted by the machines. For the safety of workers, tied bags are assumed to be garbage and are never opened.

  Shredded paper and plastic bags are hand-sorted for recycling; transparent bags make them easy to identify and grab.

• Can I use bags or liners inside my cart?

  Green cart (organics)

  Contents can be placed loose inside the cart without using a bag or liner. A paper bag is optional.

  Animal waste and bedding are the exceptions: they must be placed in a paper bag inside the green cart. 

  Blue cart (recyclables)

  Do NOT use a bag or liner. Contents must be loose, not bagged or bundled.

  The following items are exceptions:

  • Shredded paper must be placed in a transparent bag inside the blue cart.
  • Plastic bags, plastics wrap and bubble wrap must be bundled into one plastic bag and tied closed. 

  Black cart (garbage)

  All garbage placed into the black cart must be bagged. 

• How are recyclables sorted at recycling facilities?

  Watch this video to learn about how recyclables are sorted at recycling facilities.

• What goes where in my black garbage, green organics and blue recycling cart?

  Do you know how to properly dispose of your waste? Use our What Goes Where searching tool. Type the name of an item and we'll tell you how.  A lot of your waste can be diverted from the landfill. It's easy!

  1. Type in the item you want to dispose of: candy wrapper, computer, paper, Styrofoam, paint, batteries etc.
  2. Hit the search button!

  You can also access the Waste Wizard directly from the Town's Mobile Waste App!

  Download the Mobile App

• When is my garbage, organics and recycling collected?

  Black garbage and blue recycling carts are collected weekly on the same day of the week year-round. 

  Green organics carts are picked up:

  • every week from May to the end of October,
  • and every two weeks from November to the end of April

  Some exceptions occur on statutory holidays. 

  All carts must be out by 7 a.m.

  Use the online collection schedule to find your collection day. Using just your address, access your own personalized schedule and sign up for reminders. 

  Download the free Okotoks Waste app to get instant access to your garbage, recycling and organics information in the palm of your hand, including your schedule. 

        

• My cart is damaged/missing. How can I have it repaired or replaced?

  If your cart has been damaged, please fill out the online Request cart repair or replacement form.

  Please allow a maximum of five business days to complete your change request. 

  If you have any questions please contact Waste Services using the contact information at the bottom of this page.

• I purchased a new home, how do I get a garbage, organics and recycling cart?

  To have carts delivered to your new home, fill out the online Request services - New Owner form. Once this form is filled out Waste Services is notified that carts need to be delivered. Your carts will be delivered within 5 business day of your possession date, and collection service will start immediately once you've received your carts.

  If you have any questions please contact Waste Services using the contact information at the bottom of this page.

• How will I know what week to put out my green cart when it is bi-weekly from November to April?

  • Use the online collection schedule to help you remember your waste collection day. By typing in your address, you can access your own personalized Collection Schedule. 
  • Import your personalized Collection Schedule to your online iCal, Outlook or Google Calendar.
  • View, download (PDF), or print your personalized Collection Schedule.
  • Sign up for personalized reminders by email, voicemail or Twitter.
  • Make it even easier and download the Okotoks Waste Mobile App!
• Is it safe to put animal waste into the green cart?

  • Our program accepts pet waste and kitty litter in the green cart. During the composting process, the material is heated to temperatures at which any harmful bacteria is killed. Strict testing is conducted to ensure the compost is safe to use.
  • Animal waste must be in a paper bag before placing it in the green cart.
  • Please do not use plastic or biodegradable bags because these bags do not break down during the composting process and will reduce the quality of the finished compost.