COVID-19 Updates

Town Response
Links & Resources
Town Response

The Town of Okotoks, is following the direction of Alberta Health Services (AHS),  which is the authority on this topic for municipalities. AHS has prepared a variety of credible, easy to understand information for the public.  Below are links to learn more about the virus and the steps you can take to keep yourself, your family, our community and our health care workers healthy. Read more at

Town FacilityStatusDetails
Okotoks Eco CentreOPENRegular hours 
Southridge Emergency Services/RCMPRESTRICTED ACCESSCall 403-995-6400 to speak directly with an RCMP employee.
Okotoks Skate ParkCLOSEDWe encourage residents to use parks and open spaces. 
All Town Playground structures, outdoor fitness equipment and outdoor sport courtsCLOSED

We encourage residents to use parks and open spaces. 


Municipal CentreCLOSEDServices will continue to be available to the public by phone or email and online. Learn more
Operations CentreCLOSEDServices will continue to be available to the public by phone or email and online.
Okotoks Family Resource CentreCLOSEDAvailable by phone at 403.995.2626 or through email

Recreation Facilities

(Okotoks Recreation Centre and Pason Centennial Arenas)


All registered and drop-in programs (including recreation, swim lessons, culture and sustainability programs and events) are also cancelled, effectively immediately.

Registration has been suspended for community programs, swim lessons, child care and day camps until further notice.

Okotoks Art GalleryCLOSED

NOTE: All programs  and rentals  are cancelled

Okotoks MuseumCLOSED NOTE: All programs  and rentals are cancelled
Rotary Performing Arts CentreCLOSEDNOTE: All events and rentals are cancelled
Okotoks Public
Crescent Point Field
Duvernay Field House (Dawgs Stadium)CLOSED 
Outdoor Park Washrooms/ToiletsCLOSED 
Fire StationsCLOSEDNo general public access

Town publishes eNewsletter with latest updates
March 27



Letter to residents
March 25

Read this week's letter to residents in today's Town pages in the Western Wheel.

Town defers utility payments and gives administration additional direction
March 23, 2020

At today’s regular Town Council meeting, Council amended Water Bylaw 24-18 and Fees, Rates and Charges Bylaw 09-19 to provide deferred utility (water and waste services) payments and utility penalty relief for all Okotoks utility customers. The Town’s utility payment deferral approach will allow residents to pause their utility bill payments for the next two billing cycles, should they need to.  Full details and important deadlines

Council has also directed administration to investigate the potential of using the $1.5 million surplus from 2019 to reduce 2020 property taxes.  Administration was also directed to re-evaluate the 2020 budget and come forward with recommendations on changes to decrease proposed spending. Reports on both of these Council directions will be brought to the April 27, 2020 regular Council meeting. 

Town Announces Playground, Sport Courts and Okotoks Skate Park closures
March 23, 2020

The Town of Okotoks has closed all Town playgrounds, Sport Courts and the Okotoks Skate Park to limit the spread of COVID-19. We apologize for the inconvenience and encourage you to use nearby open spaces. Parks and open spaces are a great way to get outside. Practice social distancing by keeping two metres from others. 

Town services will continue while facilities close
March 22

In the Town’s continuing efforts to protect the health and safety of citizens and staff, while still providing high quality service to the community, the Town will be transitioning away from in-person contact at the majority of its facilities.

The offices of the Municipal Centre, Operations Centre, and Okotoks Family Resource Centre (OFRC) will be closed, effective immediately. Services will continue to be available to the public by phone or email and online. Staff at OFRC will still be available to assist residents who need information, referral, help with forms and connection to supports by phone at 403.995.2626 or through email. Contact information for all Town services is available at

Essential services will continue to be delivered. RCMP, water, sewer, waste, fire road maintenance services and transit will continue to be delivered.  The eco centre will remain open as processes are in place to protect staff from direct contact.  Learn more

Town responds to Provincial state of emergency with additional facility closures
March 17, 2020

In response to Alberta Premier Jason Kenney’s announcement today that a public health emergency has been declared for the Province of Alberta, Okotoks will be taking further steps to implement these new measures.

To support these new measures, the Town of Okotoks will be closing the museum and art gallery and independent galleries must also close, effective immediately. Additionally, all local bars and pubs who do not serve minors must be closed.

While the municipality’s doors will remain open to the public, the Town is asking all citizens to respect the public health directive by utilizing the online or telephone services. Learn more

Select public facility closures in response to the COVID-19
March 15

To support the directive of the Alberta Government in this unprecedented time, the Okotoks Recreation Centre, the Pason Centennial Arenas, the Rotary Performing Arts Centre and the Foothills Centennial Centre are closed effective immediately until further notice. Learn more

Town facilities remain open
March 13

All Town facilities remain open to the general public with regular business hours. Facilities that will remain open include the Recreation Centre, Pason Centennial Arenas, the Okotoks Art Gallery and the Okotoks Museum, the Okotoks Eco Centre etc. Learn more

Town elevates response: activates its Emergency Operation Centre and cancels large public events
March 12

As of 3 p.m. on Thursday, March 12, the Alberta government is asking all large gatherings or international events in the province be cancelled to help limit the spread of the novel coronavirus, officially known as COVID-19. 

In support of the Alberta Government’s direction, the Town is cancelling all events in Town facilities that are larger than 250 people for the months of March and April and is evaluating smaller events on a case by case basis. The Town is also requesting that all organizations cancel any public events with projected attendees of more than 250 people within the town for the months of March and April. Dates will be re-evaluated as the situation evolves. 

The Town has elevated its response by activating its Emergency Operation Centre to ensure quick and efficient response to help protect the health and safety of Okotoks residents. We are adjusting processes to align with provincial direction issued today by Alberta Health Services. Learn more

Town of Okotoks Emergency Management Team prepares for COVID-19
March 11

The Town of Okotoks Emergency Management Team is prepared for  COVID-19 (Coronavirus) in our community. The team consists of trained professionals in emergency response. The team has been working proactively to focus on protecting and delivering the Town’s essential services first and foremost. Examples of essential services would include police, fire and providing a safe supply of drinking water.  Learn more


April 2, 2020

Infrastructure and Operations Director, Chris Radford shares information about how Okotoks is ensuring that the community continues to have safe drinking water during the COVID-19 crisis.

March 31, 2020

The Mayor's LIVE Q&A session provides an update on ticketing people for non-compliance of COVID-19 laws, virtual Council meetings, and the importance of physical distancing.

March 26, 2020

The Mayor provides an update on COVID-19 including information around Council meetings, the Quarantine Act, safety of our water, waste collection, Okotoks Transit, business support and much more.

March 23, 2020

The Mayor provides an update on COVID-19 including decisions around playgrounds, utility deferrals and updates on facility closures and continued access to essential services.

March 22, 2020

Watch the Mayor on Facebook Live with an update and as he answers questions from the community.

March 16, 2020

Please listen to the Mayor’s special message to residents, businesses and the entire community. We are in unchartered waters, but we are all in this together. Take care of each other and stay healthy.

Links & Resources

More links and resources will be posted here as they become available. Please check back regularly.

Social Supports and Resources

The Town of Okotoks is working to compile the social resources and information residents need to access during this crisis, including local social supports, grocery delivery, mental health and financial support services. This page will be continually updated as new information is identified.

Learn more

Okotoks Business Support and Recovery

The Town of Okotoks and the Okotoks Entrepreneur Ecosystem are working together to compile the resources and information businesses need to access during this crisis. This page will be continually updated as new information and opportunities are identified.  Businesses will need to research the information that is relevant to them and contact the organizations/institutions directly. 

Learn more

Alberta Government Financial Information

New funding and supportive measures will provide immediate financial relief to Alberta’s families, vulnerable populations, local businesses and employers.


Government of Canada Financial Information

The Government of Canada is taking immediate, significant and decisive action to help Canadians facing hardship as a result of the COVID-19 outbreak.


Government of Canada Financial Information

The Government of Canada is taking immediate, significant and decisive action to help Canadians facing hardship as a result of the COVID-19 outbreak.


COVID-19 Self Assessment Tool

Do you think you might have COVID-19? Take online COVID-19 self-assessment to find out what to do. 

Travel and Flight Information

Effective March 12, all travellers returning from outside Canada must self-isolate for 14 days and monitor for symptoms. As more flights confirm passengers with COVID-19, Albertans should monitor their air travel even if it was limited to within Canada. Find all travel-related advice from the Alberta Government here.

Flights that have confirmed cases and the affected seats is posted online as information is confirmed:


Where to find reliable information

The media is actively covering COVID-19 (novel coronavirus) and many people have questions about what is happening and how they can protect themselves. The Internet is full of information, but not all of it comes from a credible source. The following government organizations are reliable sources of information:

About the Emergency Operations Centre (EOC)

In response to the constantly changing COVID-19 situation, the Town of Okotoks has implemented its Emergency Operations Centre (EOC) as of Thursday afternoon on March 12. 

This effectively allows officials to prioritize service delivery and dedicate resources to priority areas, such as a safe supply of drinking water and policing and fire services to the community.  The EOC have the authority to streamline decision-making around corporate processes.