TELUS PureFibre Project

​​TELUS is investing $60 million to connect more than 90 per cent of homes and businesses in Okotoks directly to its fibre optic network. Please be aware that the Town has not hired or directed TELUS in their work.  The Town's role in the TELUS project is to advocate on behalf of the Town and its residents to ensure a successful project.  Preliminary construction is well-underway; the majority of homes and businesses are anticipated to be completed before the end of 2018.  

Downtown Okotoks Construction
The TELUS PureFibre project is underway in downtown Okotoks; please watch for personnel and equipment, obey signage and use caution while in the area.  

While we are still open for business, please expect possible disruptions and limited parking.  Please note, TELUS contractors will notify affected businesses if disruptions to parking and deliveries are expected. If you have concerns about parking, deliveries or other business operations please discuss with the field crews who will be visiting affected businesses.

For remediation concerns, please contact the AFL Customer Care line at: 1-844-343-1222.

Thank you for your patience and cooperation.

2019 Landscaping
TELUS is responsible for all remediation on this project and are required to restore areas disturbed by their work.  Some of this restoration (including hydroseeding) may be required in 2019 if issues arise over the winter of 2018/2019.  Residents are encouraged to contact the AFL Customer Care hotline (1-844-343-1222) for any issues or concerns they may have.

Please note that you will be receiving the below postcard (click button) in the mail soon; it contains spring remediation details and contact information.

Spring Remediation Postcard

More Information

AFL Contact Information:
A call center has been set up by the contractor on the TELUS project for residents with construction questions and concerns: 
1-844-343-1222

TELUS Contact Information:
For more information or to enable TELUS to connect your home to the TELUS PureFibre network for FREE, visit www.telus.com/Okotoks or call:
1-855-595-5588.
If you’re a business owner, call 1-877-352-0898.
If you live in or manage an apartment, condo building or strata building, visit www.telus.com/strata or call 1-855-595-5588 for more details. 

For details on the TELUS fibre optic project, please see information in the sections below.  

Current Installation Construction

Downtown Land & Sidewalk Closures
Please be advised that starting approximately Monday, November 19, there will be a west-bound lane closure on Daggett Street impacting the entire length of the road from Veterans Way to North Railway Street. The contractor may restrict parking in areas along the railway tracks – please observe all no parking signage.  Note there will also be a sidewalk closure on the north side of Daggett Street from behind the former Sears building to corner of Veterans Way.   See image below for closure areas.

Please use caution in the area; watch for and obey signage.  Downtown will remain open to business during this period – thank you for your patience and cooperation!​  TELUS project info is available at www.okotoks.ca/telus

CLOSURE AREAS 

Downtown Okotoks Construction
The TELUS PureFibre project is beginning in downtown Okotoks.  Work is expected to be completed at the end of November,  weather permitting.  Please watch for personnel and equipment, obey signage and use caution while in the area.

While we are still open for business, please expect possible disruptions and limited parking.  Please note, TELUS contractors will notify affected businesses if disruptions to parking and deliveries are expected. If you have concerns about parking, deliveries or other business operations please discuss with the field crews who will be visiting affected businesses.

For remediation concerns, please contact the AFL Customer Care line at: 1-844-343-1222.

2019 Landscaping
TELUS is responsible for all remediation on this project and are required to restore areas disturbed by their work.  Some of this restoration (including hydroseeding) may be required in 2019 if issues arise over the winter of 2018/2019.  Residents are encouraged to contact the AFL Customer Care hotline (1-844-343-1222) for any issues or concerns they may have.

Please note that you will be receiving the below postcard (click button) in the mail soon; it contains spring remediation details and contact information.

SPRING REMEDIATION POSTCARD

TELUS PureFibre Installation Frequently Asked Questions

PureFibre Installation: TELUS FAQ

As part of the TELUS PureFibre project, work is required on Town utility right of ways.   The work is expected to be done mostly in residential area front and side yards generally as follows. 

A typical front yard has a 3.5m shallow utility right of way that has existing gas, electricity, and communication (click on button below to see graphic).  As part of their PureFibre project, TELUS will install new conduit within the shallow utility right of way via directional drill method.  While this method causes much less disturbance than open cut, it will require that hydro-vac holes be done to ensure that existing utilities are not hit by the driller.  The location of these holes are expected to be mostly in the utility right of way along the new TELUS alignment, which is toward the back of the utility right of way (closer to the house). 

This alignment was chosen due to anticipated conflicts along the front of the right of way with existing utility boxes and water service valves which are in/near the front of the right of way.  If fiber conduit was run closer to these appurtenances, it would add another level of complexity when maintenance/repairs are required.     There are locations in town where perhaps an alternate alignment could have been chosen in the right of way, however, consistency was considered to be important as well.  There will also be tubs installed (flush with the ground) every 8-10 houses (as per TELUS’ information).  These tubs are where the residential services will come from.

TELUS has committed to keeping property disturbance at a minimum; if any major disturbances seem likely they will advise the resident before proceeding.  All areas will be restored after the work is finished (i.e. landscaping). To find out when the service is anticipated to be available in your area visit www.telus.com/okotoks.  

Town Utility Right of Way

TELUS CONSTRUCTION NOTICE

April, 9, 2018

You might see more TELUS trucks in your neighourhood than usual. TELUS crews are installing the TELUS PureFibre network throughout parts of Okotoks.  Please review the map and approximate schedule below to see when TELUS will be in your area.

Map and Approximate Schedule

AFL Contact Information:
A call center has been set up by the contractor on the TELUS project for residents with construction questions and concerns: 
1-844-343-1222

TELUS Contact Information:
For more information or to enable TELUS to connect your home to the TELUS PureFibre network for FREE, visit www.telus.com/Okotoks or call 1-855-595-5588
If you’re a business owner, call 1-877-352-0898
If you live in or manage an apartment, condo building or strata building, visit www.telus.com/strata or call 1-855-595-5588 for more details. 

When is the Service Available at my Address?

Visit TELUS' Okotoks project page at www.telus.com/Okotoks and click on the Check Availability button

Step-By-Step Fibre Installation Information

TELUS PureFibre Installation STEPS

INSTALLING TELLUS PURE FIBRE TO YOUR HOME

AFL Contact Information:
A call center has been set up by the contractor on the TELUS project for residents with construction questions and concerns: 
1-844-343-1222

TELUS Contact Information:
For more information or to enable TELUS to connect your home to the TELUS PureFibre network for FREE, visit www.telus.com/Okotoks or call 
1-855-595-5588
If you’re a business owner, call 1-877-352-0898
If you live in or manage an apartment, condo building or strata building, visit www.telus.com/strata or call 1-855-595-5588 for more details. 

Landscaping Information

2019 Landscaping
TELUS is responsible for all remediation on this project and are required to restore areas disturbed by their work.  Some of this restoration (including hydroseeding) may be required in 2019 if issues arise over the winter of 2018/2019.  Residents are encouraged to contact the AFL Customer Care hotline (1-844-343-1222) for any issues or concerns they may have.

Please note that you will be receiving the below postcard (click button) in the mail soon; it contains spring remediation details and contact information.

SPRING REMEDIATION POSTCARD

TELUS is responsible for all remediation on this project and are required to restore areas disturbed by their work.  Some of this restoration (including hydroseeding) may be required in 2019 if issues arise over the winter of 2018/2019.  Residents are encouraged to contact the AFL Customer Care hotline (1-844-343-1222) for any issues or concerns they may have.

Restoration includes hydroseeding of new grass seed on and around your property in addition to any broadcasted grass seed you may have already seen mixed into the loam. ​ Hydroseed is a resilient mixture of mulch and seed; rain will help it establish and grow, but if you would like to water the area, that can aid the grass growth.  

See below for images showing before seeing, during growth, and established hydroseeded grass. 

If you have any questions or concerns, please contact the AFL Customer Care hotline at 1-844-343-1222 or TELUS at 1-855-595-5588. 

Frequently Asked Questions

​FAQ 

AFL Contact Information:
A call center has been set up by the contractor on the TELUS project for residents with construction questions and concerns: 
1-844-343-1222

TELUS Contact Information:
For more information or to enable TELUS to connect your home to the TELUS PureFibre network for FREE, visit www.telus.com/Okotoks or call 
1-855-595-5588
If you’re a business owner, call 1-877-352-0898
If you live in or manage an apartment, condo building or strata building, visit www.telus.com/strata or call 1-855-595-5588 for more details. 

Letter to Residents

TELUS Letter to Residents

AFL Contact Information:
A call center has been set up by the contractor on the TELUS project for residents with construction questions and concerns: 
1-844-343-1222

TELUS Contact Information:
For more information or to enable TELUS to connect your home to the TELUS PureFibre network for FREE, visit www.telus.com/Okotoks or call 
1-855-595-5588
If you’re a business owner, call 1-877-352-0898
If you live in or manage an apartment, condo building or strata building, visit twww.telus.com/strata or call 1-855-595-5588 for more details. 

News Release

​TELUS PUREFIBRE NEWS RELEASE 

AFL Contact Information:
A call center has been set up by the contractor on the TELUS project for residents with construction questions and concerns: 
1-844-343-1222

TELUS Contact Information:
For more information or to enable TELUS to connect your home to the TELUS PureFibre network for FREE, visit www.telus.com/Okotoks or call 
1-855-595-5588
If you’re a business owner, call 1-877-352-0898
If you live in or manage an apartment, condo building or strata building, visit www.telus.com/strata or call 1-855-595-5588 for more details.