Report It!

Your online window to service requests

Please fill out this form if you are having any issues, requests or repairs needed in the Town of Okotoks. Each reported item is sent directly to the responsible department for follow up. You may be asked to provide additional information if necessary.

When completing the form please include a detailed description about your problem and the location if necessary. Your contact information is required in case we need to follow up. Please note that public input in the form of letters, emails, etc. may become a public record, which is published in a Council Agenda Package and posted on the Town of Okotoks website.

  • Any derogatory comments or solicitations for business will not be responded to.

  • If the nature of your service request is urgent (impacts public safety/loss), please call Client Services at the Municipal Centre at 403.938.4404 or the appropriate department’s service phone line by accessing the online Telephone Directory.

  • If you have a concern about your safety, the actions of another person, or witnessed a possible crime please contact the RCMP at 9-1-1. For non-emergency 24-Hr complaints, please call 403-938-4202.

*Please enter your address and watch for the autofill to help you complete it or alternatively you can type in a descriptive area in the "Description of Concern" field below (e.g. pothole in intersection of Milligan Drive & Crystal Shores Drive).

  Special Instructions

Please report this to Fish & Wildlife at 1-800-642-3800.

  Special Instructions

Please contact Fish & Wildlife at 1-800-642-3800 to report this issue immediately. In case of injury or immediate danger, please call 911.

  Special Instructions

Please contact FortisAlberta at 310-WIRE (9473) or 1-855-333-9473 to report an outage or electrical emergency immediately. In case of injury or immediate danger, please call 911.

  Special Instructions

FortisAlberta manages maintenance of Town street lights. To report a burnt out or malfunctioning street light, please call FortisAlberta directly at 310-WIRE (9473) or 1-855-333-9473 or fill in an online service request on the FortisAlberta website.

  Special Instructions

Please contact EPCOR at 403-938-1230  to report this issue immediately. In case of injury or immediate danger, please call 911.

  Special Instructions

If you believe this to be a traffic or safety hazard or if you are reporting this outside regular business hours please contact Municipal Enforcement immediately at 403-995-6400.

  Special Instructions

The utility box is the grey or green metallic stand-alone structure that is often found in residential areas, and maintains cable, telephone or power service. The company to call about problems can be found on the box itself. It could be one of either:

Fortis Shaw Telus

  Special Instructions

Please contact EPCOR at 403-938-1230  to report this issue immediately.

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