Active Okotoks- our new online registration site

The Town of Okotoks has launched a new registration software system in July 2018. The new system replaced the old system that the town had used for over 19 years and was necessary as it was outdated and no longer supported. The Community Services staff is committed to providing an excellent customer experience.

The new online registration site Activeokotoks.ca launched on August 1, 2018. As of that date, you are able to access the website to confirm that your account is valid and the information is up to date prior to  registration dates. Please review the registration start dates below for full details.

 

Upcoming Registration Dates

Winter/Spring Community Programs and Aquatic Registration Information:

Registration for Community Programs ONLY:
Town of Okotoks and MD of Foothills Residents Wednesday, December 5 and Non-residents Thursday, December 13.

Registration for Aquatic Winter Programs (January - March):
Town of Okotoks and MD of Foothills Residents Thursday, December 6 and Non-residents Thursday, December 13.

Registration for Aquatic Spring Programs (April-June):
Town of Okotoks and MD of Foothills Residents Wednesday, February 6 and Non-residents Wednesday, February 13. 

FAQ

See below for some frequently asked questions.  Should your question not be listed below, please do not hesitate to contact Client Services at 403.938.8954 or in person at the Okotoks Recreation Centre.

Why is the Town moving to a new system?

Our previous system is outdated with no further updates available to the software.  The Town is ready to implement a new system that responds to the changing needs of the organization and its customers

What will happen to my account?

Customers who have accessed their account by renting a facility, purchasing an Okotoks Recreation Centre facility pass, a culture membership, or registered in a swim lesson, community program or culture class within the last 18 months will have their information transferred to the new system.

To access your account on the new site you will need your email address that the Town of Okotoks, Community Services has on file for you and you will be asked to create a password. If you are unsure which email address we have on file, please contact Client Services at 403-938-8954 or stop by the Okotoks Recreation Centre or the Okotoks Art Gallery to review your account.

For details on how to add additional family members to your account please go to www.okotoks.ca/newwebpagelandingspace or visit us at the Okotoks Recreation Centre or the Okotoks Art Gallery or call us at 403-938-8954 or 403-938-3204, and we can update your account for you.

Will Netreg login stay the same with the new system?

No.  All accounts will change when the new system is implemented.  Customers will be required to log in to the system with their email address.  No client or family PIN will be required.  Instructions will be available to our customers prior to the website launch.

What happens to any credits I have on my account when the new system is launched?

All credits and outstanding balances will be transferred from the previous system to the new system and will appear in your account after the launch.

Okotoks Recreation Centre
Sun: 8:30 am - 4:30 pm
Mon - Thu: 5:30 am - 9:30 pm
Fri: 5:30 am - 10:00 pm
Sat: 7:00 am - 7:30 pm
CLOSED on all stat holidays, except Family Day and Canada Day.