Avoid potential mail disruptions by signing up for electronic billing

October 22, 2018

Should postal services be disrupted due to a strike, Okotoks residents and businesses will still be required to pay any municipal fees within their regular deadlines.

The Canadian Union of Postal Workers (CUPW) has given Canada Post strike notices beginning with a series of rotating strikes throughout Canada. It is anticipated that Canada Post will remain open for business, however customers may experience some minor delays.

If you currently receive your utility billing electronically, there will be no impact. If you receive paper utility billings, signing up for electronic documents will grant you access to receive your billing by email. Currently, there is a $2.00 rebate being offered on your utility bill for those that are choosing to go paperless. To sign up for electronic billing, please contact Utilities at 403-938-8937.

Residents who do not have electronic billing are advised to make payments using one of these options to avoid a late penalty:

  • Pay in Person.  The Municipal Centre is open from Monday to Friday 8:30 AM to 4:00 PM and closed on statutory holidays. 

  • 24-hour drop off box at Municipal Centre, 5 Elizabeth Street.

  • Even if residents do not bank at TD Canada Trust (Official Town Bank) they can still pay in person to have payment processed immediately upon transaction. Payment can also be made at most major banks or credit unions but the payment may not be processed for 5-7 days.

  • For those with online banking who have the Town of Okotoks set-up as a payee, they are encouraged to check with their bank to see if payments are processed immediately or if there is a delay in transaction.

Please feel free to contact the Town of Okotoks at 403-938-4404 with any questions or visit www.okotoks.ca/finance for additional information.