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Frequently Asked Questions

Where can I get more information about the property assessment review process?

Please click here to see the link for further information on the Assessment Review process.

How do you calculate the size of my home and lot?

The size of your home is based on the dimensions of the building. The builder's plans or an exterior measurement are used to calculate the size. The size of your lot is determined from registered plans of the subdivision and the Land Titles Registry System in Alberta.
How do I know my value is reasonable?

We use a comparison of property characteristics to similar sale properties within your community. It is important to remember that the assessed value date is of July 1 of the previous year.
Why is there a difference between the sale/purchase price of my home and the assessed value?

The property assessment value and the sale/purchase price are not always the same. For example, your property may not have sold or been purchased as of the valuation date of July 1, 2013. Mass appraisal provides a typical value for your property. It takes into account the physical attributes and location of a property and helps assessments for similar properties be equitable.

What if I have a concern or believe there is an error on my property assessment notice?

Residential Assessment: contact Carmel Staley ph 403-995-2752 or email cstaley@okotoks.ca

Non-Residential Assessment: contact Paul Huskinson ph 403-995-2751 or email phuskinson@okotoks.ca

How do I file a complaint?

Provincial legislation and Town bylaws outline how complaints must be made:

  • Your complaint must be submitted in writing on the form set out by the Government of Alberta-Assessment Review Board Complaint Form
  • It is important to complete all fields on the complaint form that are relevant to your property, including:
  • what information shown on the assessment notice is incorrect,
  • in what respect that information is incorrect, including identifying the specific issues related to the incorrect information that are to be decided by the Assessment Review Board and the grounds in support of these issues,
  • what the correct information is,
  • the requested assessed value, if the complaint relates to an assessment.
  • Be sure to include a statement specifying the date and outcome of the discussion with the assessor including details of any issues or facts agreed to. If you have not discussed the matters of the complaint with an assessor, specify why a discussion was not held. You may attach additional information to the complaint form if the space provided is insufficient.
  • An Assessment Review Board must not hear any matter in support of an issue that is not identified on the complaint form.
  • You must include your mailing address.
  • Should you have an agent file a complaint on your behalf, you must complete and sign the Assessment Complaints Agent Authorization form - Assessment Agent Complaints Authorization Form
  • Your complaint form must be accompanied by the appropriate filing fee or the complaint will be invalid.
  • Incomplete forms, complaints submitted after the filing deadline of May 9, 2014, or complaints without the required filing fee are invalid.
  • Complaint forms and fees may be dropped off or postmarked on or before May 9, 2014 at the Town of Okotoks, 5 Elizabeth Street, PO Box 20,Okotoks AB T1S 1K1.
  • For further complaint process information the Assessment Review Board Clerk may be contacted at 403-938-8905.

How much are the complaint fees?

Complaint fees for the assessment complaint process are as follows:

Residential: 3 or fewer dwellings and farm land under one roll number - $50 per complaint
Residential: 4 or more dwellings - $325 per complaint
Non-residential: $650 per complaint

When will I get my Property Tax Bill?

Council sets the 2014 property tax rate in April. Your property tax bill will be mailed mid May and the deadline for payment of taxes is June 30, 2014.

Is GST included in the assessment of my new home?

Any GST (Goods and Services Tax) included in the sale price of a new home would normally be recovered during the resale of the property. No adjustments to sale prices for GST are made when estimating market value assessments. GST is a cost incurred by a purchaser and part of the value that should be reported to the Land Tiles Office.